We collect information from you when you register on our site and/or place an order. It is generally basic information that we collect from Users, including but not limited to name, email address, and telephone number. For users who want to avail services, whether through the website or the Application, Ekata may collect other information such as login details, password, profile picture and address. We may collect information about your desktop or mobile device and internet connection, including the device's unique device identifier, IP address, operating system, browser type, and for mobile devices certain network information and the device's telephone number.
Any of the information we collect from you may be used in one of the following ways: The information that we collect from you helps us to improve the customer service as it helps us respond to your queries and requests more promptly. To customize our service for you, we may collect, use, and share precise location data, including the real-time geographic location of your computer or device. The information we collect to process transactions or otherwise is not shared with or sold to other organizations for commercial purposes, except (i) as necessary to provide the Services, (ii) when we have your permission, or (iii) when it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms, or as otherwise required by law. To personalize your experience as your information helps us to better respond to your needs We aim to continuously improve our Website and Application therefore it helps us in improving based on the feedback and information we receive from you. We may also send periodic emails/Promotions/Advertisement/Alerts etc.
Safety of your information is pivotal for us therefore we offer the use of a secure server to all our users. All supplied sensitive information is transmitted via Secured technology.
We may disclose personal information that we collect or you provide: To our subsidiaries and affiliates. To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. To fulfill the purpose for which you provide it. For any other purpose disclosed by us when you provide the information. With your consent. To comply with any court order, law or legal process, including response to any government or regulatory request.
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